Returns & Exchanges

At A L E X Λ N D R A Australia, we want you to be completely satisfied with your purchase. If your selection isn't quite right, we offer a 30-day return window for all full-priced garments in original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items with all original tags attached and include the printed return authorization form inside the parcel.

3

Ship to A L E X Λ N D R A

Affix the provided prepaid shipping label to your package and drop it off at any Australia Post location or authorized courier point.

4

Quality Inspection & Refund

Once our boutique team receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing